Our standard minimum order quantity is 500 pieces for most loofah products. However, MOQs can vary depending on the specific product type and customization level. For example, standard bath loofahs have a 500-piece minimum, while custom-shaped or specially processed loofahs may require higher quantities (typically 1,000-2,000 pieces).

If you’re a first-time buyer wanting to test the market, we recommend starting with our sample order program, which allows you to purchase small quantities (10-50 pieces) before committing to a full wholesale order. This helps you evaluate quality and customer response without major investment.

Absolutely! We strongly encourage sample orders, especially for first-time buyers. You can order samples in quantities as small as 10-50 pieces to test our quality, evaluate the products for your market, and experience our service before placing a full wholesale order.

Sample pricing is higher per unit than wholesale pricing (usually 2-3x wholesale rates), but it’s a worthwhile investment to ensure you’re confident in the products. Samples typically ship within 3-5 business days and arrive via expedited shipping. Request samples here or contact us to discuss your specific needs.

Getting wholesale pricing is simple! You can request a detailed quote through our online form, which takes about 2-3 minutes to complete. We need some basic information: what products you’re interested in, quantities, destination country, and whether you need any customization.

We typically respond with a comprehensive quote within 24 hours during business days. The quote will include per-unit pricing, volume discounts if applicable, shipping estimates, and total costs. You can also email us directly or message us on WhatsApp for faster communication. Our pricing is transparent—no hidden fees or surprises.

EGEXO has been manufacturing and exporting natural Egyptian loofahs since 2003, giving us over 20 years of experience in the industry. We’ve worked with hundreds of businesses across more than 40 countries, from small boutique retailers to large international distributors.

Our longevity in this business means we’ve refined our processes, established reliable supply chains, and built expertise that benefits our customers. We understand international shipping, customs requirements, quality expectations for different markets, and how to handle the unique challenges of exporting natural products globally.

Buying directly from the manufacturer offers several significant advantages. First, pricing: you eliminate middleman markups, typically saving 25-40% compared to distributor prices. Second, customization: manufacturers can accommodate custom sizes, packaging, and private labeling that distributors often can’t offer. Third, quality control: you have direct communication with the source, ensuring your quality standards are met.

Additionally, working with a manufacturer gives you transparency about sourcing and production methods, flexibility in order sizes and specifications, and consistency as you’re not dependent on distributor inventory. While distributors may offer faster local shipping, the cost savings and customization options from manufacturers usually outweigh this for serious wholesale buyers.

To help us provide the most accurate quote and advice, have the following information ready:

• Product type: Bath loofahs, kitchen loofahs, body pads, specific shapes or sizes
• Quantity: Even an approximate number helps us calculate volume pricing
• Shipping destination: City and country for accurate freight calculations
• Timeline: When you need the products (helps us plan production)
• Customization needs: Any special sizing, packaging, or branding requirements
• Usage: Retail resale, private label, promotional items, etc.

Don’t worry if you don’t have all these details—we can work with you to figure them out. The more information you provide upfront, the more precise our initial quote will be.

No, quotes are completely free with no obligation. You can request as many quotes as you need to plan your business, compare options, or adjust quantities. We view the quote process as the beginning of a relationship, not a sales pressure tactic. Take your time reviewing our pricing, ask follow-up questions, and only proceed when you’re confident it makes sense for your business. Many customers request 2-3 quotes as they refine their requirements—that’s perfectly normal and expected.

We offer a comprehensive range of natural loofah products for various applications:

• Bath & Body Loofahs: Whole loofahs, loofah sponges, body pads, back scrubbers
• Kitchen Loofahs: Dish scrubbers, cleaning pads, pot scourers
• Exfoliating Products: Facial pads, exfoliating gloves, body mitts
• Specialty Items: Loofah soap holders, massage tools, pet grooming loofahs
• Custom Shapes: Cut to specifications, specialty shapes for unique applications
• Bulk/Raw Material: Unprocessed loofah by the kilogram for manufacturers

Each product category is available in multiple sizes and can be customized for your brand. View our complete product catalog for detailed specifications and photos.

Our standard bath loofahs come in several popular sizes:

• Extra Small: 3-4 inches (8-10 cm) – great for facial use or children
• Small: 4-5 inches (10-12 cm) – compact body sponges
• Medium: 5-6 inches (12-15 cm) – our most popular size for retail
• Large: 6-8 inches (15-20 cm) – premium, long-lasting option
• Extra Large: 8-10 inches (20-25 cm) – spa/professional grade

We can also cut loofahs to custom lengths or specific dimensions for your needs. Keep in mind that natural loofah sizes can vary slightly (typically ±0.5 inches) as they’re an agricultural product. If precise sizing is critical for your application, discuss this during the quote process so we can sort and select accordingly.

Our loofahs come from Luffa aegyptiaca plants grown in Egypt’s fertile agricultural regions. The process involves:

Growing (4-6 months): Loofah gourds are cultivated on trellises during Egypt’s warm growing season. The climate and soil conditions in Egypt are ideal, producing the densest, highest-quality loofah fiber in the world.

Harvesting: Gourds are harvested when mature (when the outer skin begins to brown and dry). Timing is crucial—too early and the fiber is weak, too late and it becomes brittle.

Processing: The outer skin is removed, seeds are extracted, and the fibrous interior is thoroughly cleaned and dried. This is done through a combination of mechanical and manual processes to preserve fiber integrity.

Quality Control: Each loofah is inspected, graded by density and color, and sorted by size. Substandard pieces are removed. Only the best loofahs make it to our wholesale customers.

Sanitization: Loofahs undergo a final cleaning and sanitization process to ensure they’re safe and hygienic for end users.

Our loofahs are grown using traditional agricultural methods with minimal synthetic inputs, though we don’t currently hold organic certification. Egyptian loofah farming is inherently low-impact—the plants grow vigorously with basic irrigation and little need for pesticides or chemical fertilizers.

We can provide documentation about our growing and processing methods if your market requires transparency about agricultural practices. For buyers who need certified organic loofahs, we can explore certification options for larger, ongoing orders, though this typically adds to the cost and lead time. Many of our customers successfully market our products as “natural,” “eco-friendly,” or “sustainably grown” based on our farming practices.

While both come from the same plant, they’re processed and selected differently for their intended uses:

Bath Loofahs: Selected for softer, more flexible fibers that are gentle on skin. They’re often bleached to a lighter, more aesthetically pleasing color and cut into attractive shapes. Bath loofahs prioritize comfort and appearance—they should exfoliate without being harsh.

Kitchen Loofahs: Chosen for denser, more abrasive fiber that can scrub pots and pans without scratching. They’re typically left in their natural tan color and cut into functional shapes (flat pads or rounds). Kitchen loofahs prioritize scrubbing power and durability—they need to handle tough food residue.

You can’t really use them interchangeably—bath loofahs won’t scrub dishes effectively, and kitchen loofahs are too rough for skin. Make sure to specify which type you need when ordering.

Quality control happens at multiple stages in our process:

• Harvest Selection: Only mature, properly dried gourds are accepted from growers
• Processing Inspection: Damaged or low-quality pieces are removed during cleaning
• Grading: Loofahs are sorted by density (fiber tightness), color consistency, and size
• Visual Inspection: Each piece is manually examined for defects, holes, or irregularities
• Packaging QC: Random samples from each batch are checked before final packaging
• Pre-Ship Audit: Orders undergo a final quality check before leaving our facility

We maintain strict standards because our reputation depends on consistent quality. If you have specific quality requirements (minimum density, color range, etc.), let us know and we’ll grade accordingly—though this may affect pricing for highly selective criteria.

When stored properly, dry loofahs have an indefinite shelf life—we’ve seen loofahs stored for 5+ years that are still perfectly usable. Natural loofah is extremely stable when dry.

Proper Storage: Keep loofahs in a cool, dry place away from moisture. They should be stored in breathable packaging or ventilated containers—never sealed plastic bags, which can trap moisture. Ideal conditions are room temperature with low humidity (below 60%).

What to Avoid: The only enemy of stored loofahs is moisture, which can cause mold or mildew. Avoid basements, humid warehouses, or anywhere with poor ventilation. Also keep them away from strong odors, as loofahs can absorb smells.

For retail packaging, we can provide moisture-resistant wrap or packaging that protects loofahs during shipping and shelf display while allowing some airflow.

Yes, absolutely! Natural loofahs are 100% biodegradable and one of the most eco-friendly bath and cleaning products available. They’re made entirely from plant material (the fibrous interior of loofah gourds) with no synthetic additives, plastics, or chemicals.

When disposed of, loofahs will completely decompose in weeks to months, depending on conditions. They can be composted, and they’ll break down into nutrient-rich organic matter. This contrasts sharply with synthetic sponges (made from petroleum-based plastics) which can take hundreds of years to degrade and release microplastics into the environment.

Many of our customers successfully market loofahs as plastic-free alternatives to synthetic bath sponges and kitchen scrubbers. It’s a strong selling point in today’s environmentally conscious market. We can provide information sheets about loofah sustainability for your marketing materials.

Wholesale pricing is based on several factors:

• Product Type: Bath loofahs, kitchen scrubbers, and specialty items have different base costs
• Size: Larger loofahs cost more due to material and processing requirements
• Quantity: Higher volumes receive better per-unit pricing (volume discounts)
• Customization: Standard products cost less than custom cuts, shapes, or packaging
• Processing Level: Bleached, shaped, or packaged items cost more than raw/natural
• Market Conditions: Harvest quality and availability can affect seasonal pricing

We provide detailed breakdowns in every quote, so you understand exactly what you’re paying for. Our pricing is designed to be competitive while maintaining the high quality standards our customers expect.

We offer progressive discounts based on order quantity. While exact discount percentages vary by product, here’s a general structure:

• 500-999 pieces: Base wholesale price
• 1,000-2,499 pieces: 5-8% discount
• 2,500-4,999 pieces: 10-15% discount
• 5,000+ pieces: 15-20% discount (negotiable for very large orders)

These are approximate ranges—actual discounts depend on the specific product and current market conditions. When you request a quote, we’ll show you the pricing at different quantity levels so you can make an informed decision about order size. Many customers find the 1,000-2,500 piece range offers the best balance between discount and inventory investment.

No, our quoted product prices are FOB (Free on Board) from our facility in Egypt, which is the standard for international wholesale. This means the product price covers manufacturing, processing, quality control, and packaging, but shipping is quoted separately.

When you request a quote, we’ll provide both the product cost and estimated shipping cost so you see the total. Shipping costs vary significantly based on your destination, order weight/volume, and chosen shipping method (air freight vs. sea freight). Separating product and shipping costs gives you transparency and flexibility—you can even use your own freight forwarder if you prefer.

For very large orders (typically 10,000+ pieces), we can discuss DDP (Delivered Duty Paid) pricing where we quote a single price including shipping and import duties, but this is negotiated on a case-by-case basis.

We offer several secure payment options for international B2B transactions:

• Bank Wire Transfer (T/T): Our most common method, suitable for all order sizes
• PayPal: Accepted for smaller orders (under \$5,000), though fees may apply
• Letter of Credit (L/C): Available for large orders with established banks
• Western Union: Can accommodate in special circumstances

For first-time buyers, we typically require 50% deposit to begin production, with the remaining 50% due before shipping. Established customers with good payment history may qualify for different terms. We provide complete banking information and payment instructions once you approve your quote. All transactions are handled securely, and we provide documentation for your accounting records.

Payment terms vary based on order size and customer relationship:

First-Time Buyers: 50% deposit upon order confirmation, 50% balance before shipping. This protects both parties—you see production progress before final payment, and we have commitment for custom production.

Established Customers (2-3 successful orders): May qualify for 30% deposit, 70% before shipping, or even net 15-30 days after shipment for very reliable partners.

Large Orders (\$15,000+): Can structure progressive payments (e.g., 30% to start, 40% at production midpoint, 30% before shipping).

Payment terms are always clearly stated on your quote and order confirmation. We’re reasonable and willing to work with serious buyers to find terms that provide security for both parties.

We don’t offer formal financing or payment plans for international orders, as this creates complexity with currency and international law. However, for established customers with a proven payment record, we can be flexible with payment terms—extending to net 30 or even net 60 days for particularly reliable partners.

If financing is a concern, consider starting with a smaller order to establish the relationship, then working up to larger quantities as your business grows. Some of our most successful long-term customers started with minimum orders and now purchase containers monthly. We’re invested in your success and will work with you on terms as the relationship develops.

We primarily quote and accept payment in US Dollars (USD), which is the standard for international trade. This simplifies transactions and provides a stable reference point for both parties.

However, we can quote in other major currencies if needed—Euro (EUR), British Pound (GBP), or your local currency. Keep in mind that when paying in a currency other than the invoice currency, exchange rate fluctuations between quoting and payment could affect the final amount. For this reason, most international buyers prefer to work in USD even if they’re not US-based.

If you have specific currency preferences, mention this when requesting your quote and we’ll accommodate your needs.

Yes! We highly value long-term relationships and offer incentives for repeat business:

Repeat Customer Discounts: After 2-3 successful orders, you’ll receive an additional 3-5% discount on future orders as a loyalty benefit.

Long-Term Supply Agreements: If you commit to regular orders over 6-12 months (e.g., monthly or quarterly shipments), we can lock in preferential pricing that protects you from market fluctuations and provides our best rates.

Annual Volume Commitments: Commit to a total annual volume upfront, and we’ll discount your overall pricing based on that commitment, even if you take delivery in multiple shipments throughout the year.

These arrangements benefit both parties—you get better pricing and supply security, we get predictable demand that helps with planning and efficiency. If you anticipate ongoing needs, ask about long-term partnership options when requesting your quote.

Here’s how the process works from inquiry to delivery:

1. Request Quote: Submit your requirements through our quote form, email, or WhatsApp
2. Receive Quote (24 hours): We send detailed pricing, specifications, and timeline
3. Clarify Details: Ask questions, adjust quantities, discuss customization
4. Approve Order: You confirm you want to proceed and we send order confirmation
5. Payment (Deposit): You send deposit payment (typically 50% for new customers)
6. Production Begins: We process your order and keep you updated on progress
7. Quality Control: We inspect the finished products and can send photos if requested
8. Final Payment: You send balance payment once order is ready
9. Shipping Arranged: We coordinate freight and provide tracking information
10. Delivery: Your order arrives and you receive all customs/delivery documentation

The entire process typically takes 2-4 weeks from deposit to delivery, depending on order complexity and shipping method.

We respond to quote requests within 24 hours during business days (Sunday-Thursday in Egypt). Many straightforward quotes are answered within just a few hours. If your request involves complex customization or requires internal consultation, it might take the full 24 hours.

For urgent quotes, contact us via WhatsApp and mention the urgency—we can often provide preliminary pricing within hours. The more complete your initial request (quantities, specifications, destination), the faster we can provide an accurate quote.

It depends on the timing and nature of changes:

Before Production Starts: Yes, you can modify quantities, products, or specifications freely. Just contact us as soon as possible and we’ll update your order and pricing accordingly.

During Production: Minor adjustments might be possible (e.g., changing packaging details), but significant changes (quantities, products, sizes) are difficult once processing has begun. We’ll be honest about what’s feasible.

After Production Complete: Changes are no longer possible, but you could add a supplementary order for additional items.

The key is communication—if you realize you need to make changes, tell us immediately. We’ll always work to accommodate reasonable requests that don’t compromise the order quality or timeline.

Production timelines vary based on order details:

• Standard Products (500-2,000 pieces): 5-7 business days from deposit
• Large Standard Orders (2,000-10,000 pieces): 10-14 business days
• Custom Orders: 15-21 business days (custom cutting, packaging, or branding takes longer)
• Rush Orders: Can sometimes accommodate 3-4 day production for standard products with rush fee

These timeframes cover production only—shipping is additional (see shipping section below). When you receive your quote, we’ll provide a specific timeline estimate for your order. We build in quality control time to these schedules, so the dates we commit to are reliable.

We provide order tracking through multiple touchpoints:

During Production: You’ll receive updates at key stages (production started, quality control complete, ready for shipment). For large or custom orders, we can send progress photos.

After Shipping: We provide tracking numbers and all relevant shipping documentation. You can track through the carrier’s website (DHL, FedEx, freight forwarder, etc.).

Direct Communication: You can always email us or message on WhatsApp for status updates. We assign each order a reference number for easy tracking.

We believe in proactive communication—you shouldn’t have to chase us for updates. If you haven’t heard from us in 3-4 days during production, definitely reach out and we’ll provide an immediate status update.

For repeat customers, we often allow lower minimums on reorders—sometimes as low as 250-300 pieces for the exact same product you’ve ordered before. This is because we already understand your specifications and can add your reorder to existing production runs.

However, if you’re reordering with changes (different sizes, new customization), the standard MOQ typically applies. For customers with regular reorder patterns, we can also discuss maintaining stock specifically for your business, allowing even more flexibility in order sizes.

The best approach: establish a relationship with a first full-size order, then as you become a regular customer, we’ll work with you on minimums that make sense for your business rhythm.

Cancellation policies depend on order status:

Before Production Begins: If you cancel before we’ve started processing your order, we’ll refund your deposit minus any actual costs incurred (typically just administrative costs, around \$50-100).

During Production: If production has started, we’ve committed resources and materials to your order. You’ll be responsible for costs incurred up to the cancellation point, which could be 25-75% of the order value depending on how far along we are.

After Production Complete: Once your order is finished and ready to ship, cancellation isn’t really feasible—you’re committed to the full order.

We understand that business circumstances change. If you need to cancel or pause an order, contact us immediately to discuss options. We’ll work with you fairly, but keep in mind that custom production means we’re investing in your specific requirements.

Yes! Private labeling is one of our core services, and we’ve helped dozens of brands launch their own loofah product lines. We can accommodate several levels of customization:

• Custom Packaging: Your design printed on sleeves, boxes, or bags
• Branded Tags/Labels: Hang tags, stickers, or sewn-in labels with your logo
• Custom Sizes: Loofahs cut to your specified dimensions
• Custom Shapes: Special cuts or forms unique to your brand
• Product Bundles: Sets packaged together (e.g., 3-piece loofah sets)
• Color Options: Natural, bleached white, or other treatments

Private label orders typically have higher MOQs (usually 1,000-2,000 pieces) due to setup costs for custom packaging/processing. Learn more about our private label capabilities here.

Custom orders have higher minimums than standard products:

• Custom Packaging Only: 1,000 pieces minimum
• Custom Sizes/Cuts: 500-1,000 pieces depending on complexity
• Custom Shapes: 1,500-2,000 pieces
• Full Custom (unique shape + custom packaging): 2,000+ pieces

These minimums exist because custom work requires setup, design, tooling, or special processing runs. However, if you’re serious about private label but concerned about volume, we can often start with a smaller test batch (500-750 pieces) to validate your concept before committing to full production runs. Discuss your specific situation when requesting your quote.

Absolutely! Custom cutting is one of our most requested services. We can cut loofahs to virtually any length or shape you need. Common custom cuts include:

• Specific lengths (e.g., exactly 4.5 inches for retail packaging consistency)
• Slices/rounds of specific thickness (e.g., 0.5-inch discs for facial pads)

Q: Do you provide design assistance for custom packaging?

Yes, we offer basic design assistance for private label clients. If you provide us with your logo, brand colors, and any specific text or imagery you want included, our design team can create print-ready packaging layouts based on standard templates.

This service is complimentary for orders of 1,000+ pieces. We’ll typically provide 2-3 design concepts for your review and include one round of revisions. If you need extensive custom design work or multiple revision rounds, there may be a modest design fee (\$100-300 depending on complexity).

For best results, provide us with: high-resolution logo files (vector format preferred – AI, EPS, or PDF), brand color codes (Pantone, CMYK, or hex), any mandatory text (ingredients, instructions, website), and examples of packaging styles you like. We’ll handle the technical specifications for printing.

Q: What materials can you use for custom packaging?

We offer various packaging options to match your brand positioning and sustainability goals:

• Kraft Paper Sleeves/Bands: Recyclable, rustic aesthetic, excellent for eco-brands
• Recycled Cardboard Boxes: Sturdy retail presentation, fully printable
• Biodegradable Film/Bags: PLA or compostable materials for individual wrapping
• Cotton/Jute Drawstring Bags: Reusable, premium feel, higher cost
• Clear PET Sleeves: Standard retail shrink wrap, shows product clearly
• Custom Printed Labels/Stickers: Cost-effective branding on simple packaging

We can source packaging locally in Egypt or work with materials you provide. Each option has different minimum quantities and pricing—we’ll explain the trade-offs when you request your quote. Most of our eco-conscious clients prefer kraft paper or cardboard options that align with the natural product story.

Q: Can I supply my own packaging materials?

Yes, though this is typically more complex and costly than using our locally sourced packaging. If you want to supply your own materials, here’s what to consider:

Shipping to Egypt: You’re responsible for shipping packaging materials to our facility and covering all freight costs. International shipping can be expensive and complicated for bulky packaging materials.

Customs Clearance: Packaging materials must clear Egyptian customs. We can assist with documentation, but you’ll need to ensure materials comply with import regulations.

Assembly Fees: We charge a per-unit assembly/packing fee (\$0.10-0.30 per piece) when using client-supplied packaging, as this requires manual handling outside our standard workflow.

Storage: If materials arrive before production, we may charge a storage fee for large quantities.

In most cases, it’s more economical to use our sourcing capabilities. However, if you have unique packaging that’s central to your brand identity, we can certainly accommodate client-supplied materials for larger orders.

Q: How long does it take to produce custom/private label orders?

Custom orders require additional production time compared to standard products:

• Custom Packaging (existing product): 12-18 business days (includes packaging production time)
• Custom Sizing/Cutting: 10-15 business days
• Fully Custom (new shape + packaging): 20-25 business days
• First-Time Custom Orders: Add 3-5 days for design approval and sample creation

The extra time covers packaging material production, custom processing setup, quality control of the customization, and assembly. For repeat custom orders using the same specifications, we can often reduce these timeframes. Always plan ahead—if you have a product launch date, contact us at least 6-8 weeks in advance to ensure timely delivery.

Q: Can I get a physical sample of custom packaging before full production?

Yes! For custom packaging orders, we strongly recommend approving a physical sample before full production. Here’s how it works:

Digital Proof First: We’ll send you a digital mockup of the packaging design for initial approval.

Physical Sample: Once you approve the digital version, we produce 2-3 physical samples with your actual packaging and product. This sample production typically takes 5-7 days.

Sample Shipping: We ship samples via express courier (3-5 days internationally). Sample and shipping costs are typically \$50-150 total, which we credit back if you proceed with the full order.

Final Approval: Review the physical sample for quality, color accuracy, and assembly. Request any needed adjustments before we begin full production.

This extra step adds about 2 weeks to the overall timeline, but it’s invaluable for ensuring the final product matches your vision—especially for first-time custom orders.

Shipping time varies significantly based on the method and destination:

• Express Air (DHL/FedEx): 3-7 business days to most destinations worldwide
• Standard Air Freight: 7-12 business days for consolidated cargo
• Sea Freight to Europe: 20-30 days to major ports
• Sea Freight to North America: 30-40 days to East Coast, 35-45 days to West Coast
• Sea Freight to Asia/Pacific: 25-40 days depending on specific destination
• Sea Freight to Middle East: 10-20 days to major ports

These are estimated transit times from our facility to your destination. Add 2-5 days for customs clearance and final delivery from the port/airport. During peak seasons (November-January, pre-holiday), shipping times may extend by 5-10 days. We always recommend building buffer time into your planning, especially for seasonal or event-based needs.

We offer multiple shipping options to balance cost and speed:

Express Air Courier (DHL, FedEx, UPS): Best for urgent orders or smaller quantities (up to 300kg). Door-to-door service with tracking. Most expensive but fastest and most convenient. Ideal for samples or small restock orders.

Air Freight (Consolidated): Good middle ground for medium orders (300-1500kg). We consolidate your shipment with others to reduce costs. Still relatively fast (7-12 days) but more economical than express. Requires customs broker at destination.

Sea Freight LCL (Less than Container Load): Most economical for larger orders that don’t fill a full container. Shipment shares container space with other cargo. Transit is longer (3-6 weeks) but cost per unit is much lower. Requires freight forwarder and customs broker.

Sea Freight FCL (Full Container Load): Best for very large orders (typically 5,000+ pieces). You get exclusive use of a 20ft or 40ft container. Lowest per-unit shipping cost. Required for maximum volume orders.

We’ll recommend the most appropriate shipping method based on your order size, timeline, and budget when preparing your quote.

Shipping costs vary widely based on multiple factors, but here are general guidelines:

Express Air: \$8-15 per kg. A typical 500-piece bath loofah order might weigh 50-75kg, costing \$400-1,100 in express shipping.

Air Freight: \$3-6 per kg. Same 500-piece order would cost \$150-450 via consolidated air freight.

Sea Freight LCL: \$1-3 per kg or calculated by cubic meter. Most economical for orders over 200kg.

Sea Freight FCL: Fixed container rates (\$1,500-3,500 depending on destination). Best per-unit cost for large volumes.

These are rough estimates—actual costs depend on current fuel prices, destination country, dimensional weight for air shipments, and port fees for sea freight. Every quote we provide includes a detailed shipping cost estimate for your specific destination and order size, so you’ll know the total landed cost before committing.

We offer both options based on your preference and experience:

We Arrange Shipping (Recommended for First-Time Importers): We work with trusted international freight partners and can arrange door-to-door delivery. This simplifies the process—you get one invoice for product + shipping, one point of contact, and we handle export documentation. We can quote CIF (Cost, Insurance, Freight) or DDP (Delivered Duty Paid) terms.

You Arrange Shipping (FOB Terms): If you have a preferred freight forwarder or can get better shipping rates, you can arrange collection from our facility in Egypt. We’ll prepare all export documentation and coordinate with your forwarder for pickup. This gives you more control and potentially lower costs if you ship regularly.

For first-time international buyers, we strongly recommend letting us arrange shipping. Once you’re familiar with the process and have regular orders, you might save money by using your own forwarder. We’re flexible either way.

We provide complete export documentation for customs clearance:

• Commercial Invoice: Detailed invoice showing product descriptions, quantities, values, and Incoterms
• Packing List: Breakdown of cartons/packages with weights and dimensions
• Certificate of Origin: Official COO from Egyptian Chamber of Commerce (if required)
• Bill of Lading (B/L) or Air Waybill (AWB): Primary shipping document
• Insurance Certificate: If insurance is included in the shipping arrangement
• Phytosanitary Certificate: Available if required by your country for agricultural products
• Product Specifications Sheet: Technical documentation if needed for customs

We provide both physical and digital copies of all documents. If your country requires any additional specialized documentation, let us know during the quote process and we’ll arrange it. We have extensive experience with various countries’ import requirements.

This depends on the Incoterms we agree upon:

FOB or CIF Terms (Most Common): You (the buyer) are responsible for import duties, taxes, and customs clearance fees in your country. These costs are paid to your local customs authority, not to us. The amount depends on your country’s tariff rates for natural bath products (typically 0-10% in most countries).

DDP Terms (Available for Large Orders): We pay all duties and taxes upfront, and you receive a single all-inclusive price. This simplifies budgeting but typically adds 15-25% to the total cost.

We recommend checking with a customs broker in your country to understand duty rates before ordering. Natural loofahs are usually classified under HS Code 1404.90 and often receive favorable duty rates due to being agricultural products. We can help you estimate duty costs when preparing your quote.

Insurance inclusion depends on the shipping terms and method:

Express Air Courier: Basic insurance (up to \$100 per package) is typically included automatically by carriers like DHL/FedEx. Additional coverage can be purchased if needed.

CIF Terms: Insurance is included in the Cost, Insurance, and Freight terms, covering the goods up to the destination port.

FOB or CFR Terms: Insurance is your responsibility to arrange if desired, though we can help coordinate it for a small fee.

We strongly recommend insurance for sea freight shipments over \$2,000, as damage during ocean transit, while rare, can occur. Insurance typically costs 0.3-1% of the shipment value and provides peace of mind. Let us know your preference when requesting a quote.

We use robust packaging designed to protect loofahs during international transport:

Inner Packaging: Individual loofahs are wrapped in protective sleeves or retail packaging (depending on your order specs).

Carton Packing: Products are packed in strong double-wall corrugated cartons, typically 50-100 pieces per carton depending on size. Cartons are sealed with heavy-duty packing tape.

Palletizing (Sea Freight): For container shipments, cartons are stacked on pallets, stretch-wrapped, and strapped for stability.

Container Loading: For FCL sea freight, we carefully load and secure cartons/pallets to prevent shifting during transit.

Each carton is clearly marked with product details, your company name (if requested), carton numbers (1 of 10, 2 of 10, etc.), and handling instructions. We can provide custom labeling or shipping marks if needed for your warehouse receiving.

For express air shipments, we can arrange delivery to multiple addresses, though this increases complexity and cost. Each destination would essentially be a separate shipment with its own freight charges and documentation.

For larger orders, it’s typically more economical to ship everything to one central location (your warehouse or distribution center) and then distribute domestically within your country. Domestic shipping is almost always cheaper and faster than splitting an international shipment.

If you need multi-address delivery, contact us to discuss—we can accommodate it for an additional coordination fee plus the extra shipping costs. For regular customers with ongoing multi-location needs, we can establish streamlined processes.

Due to the custom nature of wholesale orders and international shipping complexity, returns are handled on a case-by-case basis:

Manufacturing Defects: If products have genuine quality defects that don’t meet agreed specifications, we’ll replace the defective items in your next order or issue a credit. You must notify us within 7 days of delivery with photographic evidence.

Shipping Damage: File a claim with supporting photos within 3 days of delivery. If we arranged shipping, we’ll handle the insurance claim. If you arranged shipping, you’ll need to file with your forwarder.

Wrong Product Shipped: If we ship incorrect items, we’ll cover the cost of reshipping the correct products at our expense.

Buyer’s Remorse/Change of Mind: Unfortunately, custom wholesale orders cannot be returned due to change of mind. However, if you’re unhappy, contact us—we value long-term relationships and will work to find a reasonable solution.

The best way to avoid issues: order samples first, communicate clearly about specifications, and review production photos before final shipment (available upon request for large orders).

In the rare case of shipping damage, follow these steps:

1. Document Everything: Before fully unpacking, photograph the exterior of cartons showing any visible damage (crushed corners, tears, water damage, etc.)
2. Note on Delivery Receipt: If damage is obvious upon delivery, note it on the carrier’s delivery receipt before signing
3. Photograph Damaged Items: Take clear photos of any damaged products inside the cartons
4. Contact Us Immediately: Email photos and a description within 3 business days of delivery
5. Insurance Claim: If shipping was insured (which we strongly recommend), we’ll initiate a claim process

Our packaging is designed to withstand international shipping, and damage rates are very low (typically <1-2% of shipments). However, when it happens, having proper documentation is crucial for insurance claims. Most damage occurs with sea freight; express air damage is extremely rare.

Yes, we stand behind our product quality with clear guarantees:

Quality Guarantee: We guarantee that all products meet the quality grade and specifications agreed upon in your order confirmation. If products fail to meet these standards upon arrival (and it’s not due to shipping damage or improper storage), we’ll replace them.

Coverage Period: Quality claims must be filed within 7 days of receipt with photographic evidence. Natural products can degrade if stored improperly, so timely inspection is important.

Natural Variation: Since loofahs are natural products, some variation in size (±0.5 inches), color shade, and fiber density is expected within a batch. This is not considered a defect unless variation exceeds agreed tolerances.

What’s Not Covered: Normal wear and tear, damage from improper storage (moisture, excessive heat), or issues arising from end-user misuse are not covered.

Our goal is 100% customer satisfaction. If there’s ever a problem, communicate with us promptly—we’re reasonable people who value long-term relationships over individual transactions.

Business Hours: Sunday through Thursday, 9:00 AM to 5:00 PM Egypt Time (EET/UTC+2). Egypt’s weekend is Friday-Saturday, different from Western weekends.

Email Response Time: We respond to emails within 24 hours during business days, often much faster for straightforward inquiries.

WhatsApp Response: Usually within a few hours during business hours for urgent matters. WhatsApp is monitored less frequently on weekends but we check for emergencies.

Quote Turnaround: Standard quotes within 24 hours; complex custom quotes within 48 hours.

Production Updates: Proactive updates at key milestones; you can request status checks anytime.

When contacting us, please be mindful of the time zone difference—if you’re in the Americas, we’re 7-10 hours ahead; if you’re in Asia/Pacific, we’re 4-8 hours behind. For urgent matters, WhatsApp typically gets the fastest response.

We take IP protection very seriously for all private label partnerships:

Confidentiality: All custom designs, logos, and branding materials you provide are kept confidential. We never share client designs with competitors or use them for marketing without permission.

Exclusivity: Your specific custom designs, shapes, or packaging are exclusive to your brand. We won’t produce the same custom product for competitors once you’ve established it.

NDA Available: For clients with proprietary designs or innovations, we’re happy to execute a mutual Non-Disclosure Agreement before sharing sensitive information.

Design Ownership: Any designs you create and provide remain your property. Designs we create for you based on your specifications become yours once the project is paid in full.

No Client List Disclosure: We don’t publicly share our client list unless clients specifically request to be featured as a case study or reference.

Trust is fundamental to manufacturer-brand partnerships. We’ve been in business 20+ years because we respect our clients’ intellectual property and business interests.

For general inquiries and standard product discussions, an NDA isn’t necessary. However, we’re happy to execute an NDA before discussing:

• Proprietary product designs or innovations
• Unique shapes or manufacturing processes
• Sensitive business strategies or market plans
• Confidential technical specifications

If you’d like an NDA in place, just mention it when you first contact us. We can use either your standard NDA template or ours—we’re flexible. Having an NDA doesn’t slow down the process; we can usually review and execute within 1-2 business days.

For established private label clients, we operate under implied confidentiality from the start, but formalizing it with an NDA provides additional legal protection for both parties.

Since loofahs are 100% natural plant material with no added chemicals, standard chemical testing isn’t usually required. However, for certain markets or applications, we can arrange:

Microbial Testing: Lab testing for bacterial and fungal contamination levels (our processing includes sanitization, so results are typically excellent).

Heavy Metal Testing: Verification that products are free from harmful heavy metals like lead, mercury, or cadmium.

Composition Analysis: Chemical analysis confirming the product is 100% natural plant fiber with no synthetic additives.

Compliance Documentation: Certificates of compliance for specific markets (FDA, EU, etc.).

Testing is arranged through accredited third-party labs and typically costs \$300-800 depending on the scope. Results take 7-14 days. For large orders or ongoing supply relationships, we can include testing as part of the service. Many retailers and distributors request this documentation, so it’s a common and straightforward process for us.

Yes, for serious partners with proven distribution capabilities, we can offer exclusive territorial rights. Here’s what that typically involves:

Territory Exclusivity: You become the sole authorized distributor of our products in a defined geographic region (country, state/province, or multi-country region).

Minimum Requirements: Exclusivity requires minimum annual purchase commitments (typically \$50,000-100,000 annually, depending on market size) and proof of distribution infrastructure.

Contract Terms: Usually 1-3 year agreements with performance reviews. If minimum volumes aren’t met, exclusivity may be renegotiated.

Benefits for You: Protected territory, preferential pricing (additional 5-10% discount), marketing support, priority production scheduling, and coordinated market development.

Benefits for Us: Reliable volume forecasting, focused marketing investment, and a committed partner who’s incentivized to grow the market.

If you’re interested in exclusive distribution, submit a distributor application with details about your distribution network, target markets, and volume projections. We’ll schedule a call to discuss the opportunity.

We view distributors as strategic partners and provide comprehensive support:

Marketing Materials: High-resolution product images, catalog sheets, retail descriptions, sustainability information, and brand story content.

Sample Kits: Complimentary sample sets for showing to potential retail accounts and at trade shows.

Pricing Structure: Clear wholesale and suggested retail pricing guidance to help you position products competitively.

Training: Product knowledge training for your sales team, including information about Egyptian sourcing, quality differences, and USPs.

Flexibility: Custom packaging and sizing options to meet regional preferences without the typically high MOQs.

Inventory Management: For large distributors, we can maintain safety stock to enable faster reorder fulfillment.

Co-Marketing: Joint participation in trade shows, co-branded marketing materials, and occasional promotional support.

Our most successful distributor relationships are true partnerships where both parties invest in growing the market together. We’re looking for partners who see long-term potential, not just transactional relationships.

Absolutely! White labeling (also called private labeling) is a core service we offer. This is ideal if you want to:

• Launch your own loofah product line without manufacturing capability
• Add loofahs to an existing bath, spa, or eco-products brand
• Create a differentiated retail offering with unique packaging
• Build brand equity and customer loyalty around your name

White label services include custom packaging design, branded tags/labels, custom sizing, and product bundling. Minimum orders for white label are typically 1,000-2,000 pieces depending on customization level.

The advantage of white labeling: you control the brand, pricing, and customer relationship, while we handle manufacturing, quality control, and logistics. You focus on marketing and sales—we focus on production. Many successful bath and body brands started this way.

Learn more about our white label services here or request a custom quote for your brand concept.

While we don’t regularly exhibit at international trade shows (we’re a manufacturing-focused company rather than sales-focused), we do attend key industry events periodically, especially in Europe and North America.

For distributor partners or potential partners, we can arrange meetings at major trade shows you’re attending, such as:

• Natural Products Expo (West and East)
• Ambiente Frankfurt
• Cosmoprof / Beautyworld
• ECRM sessions for bath and beauty

If you’re attending a trade show and want to meet in person to discuss partnership or large orders, contact us in advance. We may have representatives at the show or can arrange to send someone if there’s significant business potential.

For clients interested in displaying our products at shows, we can provide sample kits and display materials to support your exhibition.

We look for partners who share our commitment to quality and have the capability to grow the market:

Established Network: Existing relationships with retailers, spas, boutiques, or e-commerce platforms in your target market.

Market Knowledge: Understanding of the bath, spa, home goods, or natural products sector in your region.

Financial Stability: Ability to make minimum order commitments and maintain inventory for your customers.

Growth Mindset: Interest in building long-term recurring business, not just one-off transactions.

Communication: Responsive, clear communication and willingness to work collaboratively across time zones and cultures.

Quality Focus: Appreciation for quality products and willingness to position them appropriately in the market (we’re not the cheapest option, but we’re the best quality).

If this describes you or your business, we’d love to discuss partnership opportunities. Contact us with information about your business and distribution goals.

The standard Harmonized System (HS) code for natural loofahs is 1404.90 – “Vegetable products not elsewhere specified or included.” This is used for customs classification and determining duty rates.

Some countries may use more specific subcategories:

• 1404.90.00: General category for loofah and similar vegetable fibers
• 1404.90.90: Sometimes used for processed/cut loofah products

We include the correct HS code on all commercial invoices. Customs authorities in your country may have specific interpretations—we recommend verifying with a customs broker in your destination country if duty optimization is important. Natural loofahs typically receive favorable duty treatment (often 0-5%) compared to synthetic bath products.

Natural loofahs are classified as “bath accessories” rather than cosmetics or medical devices by the FDA, so they don’t require pre-market approval. However, there are some compliance considerations:

General Safety: Products must be safe for their intended use. Our loofahs are properly cleaned, sanitized, and free from harmful contaminants.

Labeling: If you’re selling in the US retail market, your packaging should include country of origin (“Product of Egypt”), your company information, and any relevant safety warnings (e.g., “Not intended for use on broken or irritated skin”).

Import Requirements: You may need to file a Prior Notice with FDA before importation (standard procedure for all imported goods).

Documentation: We can provide Certificates of Analysis or product specifications if requested by your importer or retailer.

Many US retailers and distributors successfully import our products. If you need specific compliance documentation for a major retail account, let us know and we’ll provide the necessary paperwork.

Yes, our natural loofahs comply with EU regulations for bath and cleaning accessories:

REACH Compliance: As natural, unprocessed plant products, loofahs are generally exempt from REACH registration requirements. We can provide a REACH compliance statement confirming no SVHCs (Substances of Very High Concern) are present.

General Product Safety Regulation: Products meet EU general safety standards—they’re safe for intended use when proper care instructions are followed.

Labeling: EU retail packaging should include country of origin, material composition (“100% Natural Loofah”), care instructions, and your responsible person/importer details.

CE Marking: Not required for bath accessories, only for certain regulated product categories.

We regularly export to EU countries and are familiar with documentation requirements. If you need specific certificates or declarations for EU customs or retail partners, we can provide them.

Material Safety Data Sheets (MSDS) or Safety Data Sheets (SDS) are typically required for chemicals or products with chemical hazards. Since natural loofahs are 100% plant fiber with no added chemicals, traditional MSDS isn’t applicable in most cases.

However, we can provide:

Product Specification Sheet: Detailed information about composition (100% Luffa aegyptiaca plant fiber), physical properties, processing methods, and safety information.

Safety Information Document: Covers proper handling, storage, and disposal; clarifies that the product has no chemical hazards but should be kept dry to prevent mold.

Certificate of Analysis: Lab testing results showing the product is free from harmful substances.

If your customer or regulatory authority specifically requires an MSDS/SDS format, we can work with you to create appropriate documentation that addresses safety considerations while acknowledging the natural, non-chemical nature of the product.

Yes, our processing includes sanitization steps, and we can provide microbiological testing documentation if required:

Standard Processing: All loofahs undergo cleaning and drying processes that naturally reduce microbial loads. The low moisture content of dried loofahs inhibits bacterial and fungal growth.

Optional Testing: For clients serving regulated markets or major retailers, we can arrange third-party laboratory testing for:

• Total aerobic microbial count
• Yeast and mold count
• Specific pathogens (E. coli, Salmonella, Staphylococcus aureus)

Testing is conducted by accredited Egyptian labs following ISO standards. Results typically show very low microbial counts due to our processing and the dry nature of the product. Testing costs \$200-400 per batch and takes 7-10 business days.

Many retail chains (especially in Europe and North America) require this documentation. If you need testing, mention it when requesting your quote so we can include it in timing and cost estimates.

While we don’t currently hold formal third-party sustainability certifications (like B-Corp or Carbon Neutral), our production process is inherently sustainable:

100% Natural & Renewable: Loofah is a fast-growing annual plant—fully renewable with minimal environmental impact.

Biodegradable: Products completely decompose in weeks to months, unlike synthetic alternatives that persist for centuries.

Low-Impact Farming: Egyptian loofah cultivation requires minimal pesticides or fertilizers due to the plant’s natural vigor.

Water Efficient: Grown using traditional irrigation methods optimized for the Nile Delta climate.

Zero Waste: All parts of the plant are used—seeds for next season’s planting, outer skin for compost, fiber for products.

For clients needing formal certification (organic, Fair Trade, etc.) for large ongoing orders, we can explore pursuing specific certifications. This typically adds 6-12 months lead time and increases costs, but it’s feasible for committed partnerships. Many of our customers successfully market products as “natural,” “sustainable,” and “eco-friendly” based on the inherent attributes of loofah.

Egyptian loofahs have a global reputation for superior quality due to several unique factors:

Ideal Climate: Egypt’s hot, dry climate with consistent sunshine produces exceptionally dense, strong fibers. The Nile Delta region provides perfect growing conditions—warm temperatures, low humidity, and rich alluvial soil.

Traditional Expertise: Egypt has cultivated loofahs for centuries. Farmers have refined techniques through generations, understanding exactly when to plant, how to trellis, and when to harvest for maximum fiber quality.

Natural Selection: Egyptian farmers selectively cultivate varieties that produce the densest, most durable fibers. This ongoing agricultural selection has created superior genetic strains.

Processing Knowledge: Egyptian processors have perfected the art of cleaning, drying, and preparing loofahs to preserve fiber integrity while ensuring hygiene and consistency.

When you compare Egyptian loofahs to those from other regions (China, Guatemala, India), the difference is immediately obvious—Egyptian loofahs are denser, more uniform, and significantly more durable. This quality difference is why premium brands worldwide source exclusively from Egypt.

Our loofahs come from carefully selected growing regions in northern Egypt:

Primary Region: Nile Delta – Specifically the Beheira and Kafr El Sheikh governorates. This region benefits from Nile River irrigation and fertile delta soil that’s ideal for loofah cultivation.

Secondary Region: Fayoum Oasis – A traditional agricultural region known for high-quality crops. The microclimate here produces particularly dense loofah fiber.

We work with established farming cooperatives in these regions, maintaining direct relationships with growers who understand our quality requirements. These areas have been cultivating loofah for generations, and the knowledge passed down through families ensures consistent quality.

Our processing facilities are located near Cairo and Alexandria to optimize logistics for export while remaining close to growing regions for fresh harvests. This geographical positioning allows us to maintain quality control from farm to finished product.

We maintain long-term, direct relationships with farming cooperatives rather than buying through multiple intermediaries:

Direct Partnerships: We work with the same farmer groups year after year, building trust and ensuring they understand our quality standards.

Fair Pricing: Our farmers receive fair compensation that incentivizes quality over pure volume. This ensures they take time to harvest at optimal maturity and handle gourds carefully.

Quality Education: We provide guidance about harvest timing, drying techniques, and initial processing to ensure quality from the start.

Consistent Demand: Our long-term presence gives farmers confidence to plant loofah knowing they have a reliable market for their harvest.

This direct relationship model benefits everyone: farmers get predictable income and fair prices, we get consistent quality and reliable supply, and you get products from a transparent, ethical supply chain. It’s a model we’ve refined over 20+ years in business.

There are noticeable quality differences between loofah from different origins:

Egyptian Loofah: Densest fiber, most uniform color, longest lifespan. Ideal for premium retail and spa applications. Higher cost but superior quality justifies the price. Strong scrubbing power without excessive harshness.

Chinese Loofah: More variable quality. Can range from good to poor depending on specific growing region. Generally less dense fiber, shorter lifespan. Lower cost but quality inconsistency can be problematic for brands focused on reliability.

Central/South American (Guatemala, Honduras): Moderate quality. Fiber density between Egyptian and Chinese. Can be good value for mid-market products. Climate variations affect consistency year to year.

Indian Loofah: Typically softer fiber, less scrubbing power. Better for gentle applications but not suitable for kitchen use or heavy exfoliation.

For premium brands, spa products, or applications where durability matters, Egyptian loofah is the clear choice. For budget-conscious bulk applications where lifespan is less critical, other origins might suffice. We’re honest about this—we focus on serving customers who value quality over rock-bottom pricing.

Yes, loofah is a seasonal crop, though we manage this to minimize impact on customers:

Growing Season: Loofah is planted in spring (March-April) and harvested in late summer/early fall (August-October) in Egypt. The main harvest season is September-October when most gourds reach full maturity.

Availability: We maintain significant inventory year-round to ensure consistent supply regardless of season. However, during immediate post-harvest (October-December), availability is highest and selection is best.

Pricing: Prices are most competitive during and shortly after harvest when supply is abundant. January-April (pre-harvest) can see slight price increases (5-10%) if the previous harvest was smaller than expected.

Quality Variation: Harvest quality can vary year-to-year based on weather conditions, but we maintain strict grading standards regardless of overall harvest quality.

For customers with ongoing needs, we recommend establishing a relationship early and potentially placing larger orders during harvest season to lock in favorable pricing. We can store inventory for staged delivery throughout the year.

For established customers or serious potential partners considering large orders, facility visits can be arranged:

Processing Facility Tours: We can show you our cleaning, grading, cutting, and packaging operations near Cairo. This helps you understand our quality control processes and production capabilities.

Farm Visits: During growing/harvest season (June-October), we can arrange visits to partner farms in the Nile Delta to see loofah cultivation firsthand.

Advance Notice Required: Due to security protocols and production scheduling, we need at least 2-3 weeks notice to arrange visits. We’ll work with your travel schedule.

Virtual Tours Available: For customers who can’t travel to Egypt, we offer comprehensive video tours of facilities and can arrange video calls from the production floor to show your specific order being processed.

Many of our long-term customers have visited—it builds trust and helps you tell your own sourcing story to your customers. If you’re interested in visiting, contact us with your travel timeframe and we’ll coordinate logistics.

We use a standardized grading system based on fiber density, uniformity, and appearance:

Premium Grade: Top 15-20% of harvest. Extremely dense, tight fiber structure. Uniform light tan or bleached white color. Minimal blemishes. Perfectly cylindrical shape. Ideal for luxury retail, spas, and high-end private label brands. Higher price but exceptional quality.

Grade A: Top 50% of harvest. Very dense fiber, good uniformity. May have slight color variation or minor cosmetic imperfections that don’t affect performance. Excellent durability and scrubbing power. This is our “workhorse” grade—outstanding quality at reasonable prices. Suitable for most retail applications.

Grade B: Remaining 30% of usable harvest. Good functional quality but less dense fiber. More color variation, possible irregularities in shape. Still performs well but won’t last as long. Value-oriented option for promotional products, budget retail, or applications where premium quality isn’t required.

Below Grade B: Not sold to wholesale customers. Used for raw material applications or discarded.

When requesting a quote, specify if you have particular grade requirements. We can also create custom selection criteria if you have specific density or appearance needs for your brand.