Wholesale Loofah FAQ

Wholesale Natural Loofah FAQ

Answers to the most common questions from international buyers, retailers, wholesalers and distributors about ordering natural Egyptian loofah from EGEXO.

📅 Last Updated: October 2026 | ✓ 14 Questions Answered

❓ Wholesale Questions and Answers

Q: What is your minimum order quantity (MOQ)?

There is no minimum order on standard products. Private label, custom packaging and custom products start from 1,000 units (up to 2,000 by customization). Private label options cost extra.

Q: How do I get wholesale pricing?

Send a request through our quote form, by email or on WhatsApp. We reply within 24 hours. Prices are in US dollars, EX-Works Damanhour, with four volume tiers: 1-499, 500-1,999, 2,000-4,999 and 5,000+ units. The pricing page shows the price list.

Q: Do you offer sample orders?

Yes. A sample order is up to 20 pieces per item. Samples are paid and the buyer pays shipping. Standard samples ship within 2 days and custom samples within a week. The sample cost is credited to your first order of $1,000 or more, placed within 60 days. Request samples here.

Q: How long do production and delivery take?

Standard products are ready in 7 to 25 days from payment, depending on the quantity and the orders in process. Up to 5 pieces per product are ready in 2 days. Custom and private label orders take longer; the time is confirmed with the quote. We ship by sea, air or express.

Q: Which trade terms do you offer?

EXW, CFR, CIF and DAP. FOB and DDP only on request. Prices are EX-Works Damanhour, and shipping is quoted separately.

Q: What payment methods do you accept?

Large orders: 50% advance payment and 50% before shipment, or an irrevocable confirmed L/C at sight against shipping documents. Samples and small orders: bank transfer or PayPal (the buyer covers the PayPal fee of 8%).

Q: Can I order with my own branding?

Yes. Options include embroidered logo labels, printed labels, hang tags and custom packaging. EGEXO designs the packaging layout from your logo, idea or reference. Private label, custom packaging and custom products start from 1,000 units (up to 2,000 by customization). They take longer than standard products; the time is confirmed with the quote.

Q: What certificates do you have?

EGEXO holds ISO 9001:2015 (quality), ISO 14001:2015 (environment), ISO 45001:2018 (occupational health and safety) and ISO 22716:2007 (good manufacturing practices) certificates, all issued by ABS Global. You can check them at absglobals.com/en/validation. For shipments we can also provide a Certificate of Origin or EUR.1, a Phytosanitary Certificate and our Export License.

Q: Where and how are your products made?

EGEXO is a family-run manufacturer and exporter in Damanhour, Egypt. We grow Luffa aegyptiaca on our own farms and partner farms in the Nile Delta and process it in our own factory. We have been exporting since 2015 to more than 40 countries and have more than 400 customers. Capacity is up to 100,000 units a month.

Q: What is the HS code for loofah products?

140490 for raw loofah pieces, and 460219 for finished loofah articles (US 4602.19.8000). Both codes are confirmed by our customs broker.

Q: Are your loofahs biodegradable?

Yes. Our loofahs are made from plant fibre and are 100% biodegradable.

Q: What if an item is faulty?

If any item is faulty, we replace it with your next order. We do not give cash refunds.

Q: How can I contact you, and when?

Email info@egexo.com, or WhatsApp or call +20 120 7344 401. We are available every day from 10:00 to 22:00, and on Friday from 14:00 to 22:00 (Cairo time). We reply to quote requests within 24 hours.

Q: What makes Egyptian loofah different?

Egyptian loofah has a loose fibre weave and is soft from the first use. Our products also use 100% cotton parts, such as edges, ropes and back straps.

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Couldn’t find the answer you were looking for? Our team is ready to provide personalized assistance for your specific wholesale needs. Whether you’re planning your first order or looking to scale your existing loofah business, we’re committed to making the process smooth and transparent.

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We reply to quote requests within 24 hours. Working hours (Cairo time): every day 10:00-22:00, Friday 14:00-22:00.

💡 Pro Tip: Bookmark this page for future reference! As we receive new questions from customers, we regularly update this FAQ with additional information to serve the wholesale community better.

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